Equipment Rentals & Customer Support Pro

U-Haul International, Inc.; Oxford (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation days

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. is hiring a Customer Service Representative in Alabama to be the friendly face of our service team. You’ll assist customers, manage rentals with U-Scan, move and hook up trucks, inspect equipment, and educate customers on products. Training and certification opportunities are provided throughout employment.

Role emphasizes customer care, safety, and teamwork, with on-the-job education and opportunities for advancement within a national company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma

Job description

U-Haul International, Inc. is hiring a Customer Service Representative in Alabama to be the friendly face of our service team. You’ll assist customers, manage rentals with U-Scan, move and hook up trucks, inspect equipment, and educate customers on products. Training and certification opportunities are provided throughout employment.

Role emphasizes customer care, safety, and teamwork, with on-the-job education and opportunities for advancement within a national company.