Rental Equipment Dispatcher: Fast-Paced Coordination & Service

RDO Equipment Co.; Pflugerville (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Annual bonus potential

Comprehensive benefits package

Team outings and events

Job summary

RDO Equipment Co. in Austin, Texas, is seeking a Rental Dispatcher to coordinate equipment movement, support rental transactions, and collaborate across sales and operations to ensure a seamless rental experience.

The role emphasizes problem-solving, teamwork, and customer service in a fast-paced environment. You will contribute to efficient delivery, accurate billing, and outstanding support for both customers and internal teams.

Qualifications

• Strong organization skills required in a fast-paced environment.
• Customer-focused mindset and ability to build relationships with customers and internal teams.
• Collaborative approach to work across sales, service, logistics and other groups.
• Industry familiarity with rental, construction, or equipment solutions preferred.

Responsibilities

• Coordinate equipment movement, including delivery, pickup, and daily trucking schedules.
• Manage rental transactions from initiation through completion, including documentation and billing coordination.
• Collaborate across teams to ensure smooth execution and timely issue resolution.
• Support customer experience by following up on active rentals to drive satisfaction and repeat business.
• Maintain accurate records and ensure systems are up to date for reporting and billing.

Skills

Strong organization

Customer-focused mindset

Collaborative approach

Industry familiarity

Communication skills

Work authorization

Job description

RDO Equipment Co. in Austin, Texas, is seeking a Rental Dispatcher to coordinate equipment movement, support rental transactions, and collaborate across sales and operations to ensure a seamless rental experience.

The role emphasizes problem-solving, teamwork, and customer service in a fast-paced environment. You will contribute to efficient delivery, accurate billing, and outstanding support for both customers and internal teams.