Strategic Rental Dispatch Leader

RDO Equipment Co.; Phoenix (AZ); On-site; USD 80,000 - 102,000; Full time

Benefits offered by this job

Annual bonus

Competitive pay

Comprehensive benefits

Team oriented culture

Job summary

RDO Equipment Co. is seeking a Rental Dispatch Manager to lead the dispatch team and ensure a smooth, high-quality rental experience for customers and internal partners.

The role focuses on moving equipment efficiently across the Southwest Construction region, with emphasis on leadership and process discipline. You will coordinate activities from quote to delivery and final billing, while partnering with sales and regional leadership to keep operations accurate and timely in a fast-paced

Qualifications

• Leadership abilities: experience leading or supporting a team.
• Customer service mindset: comfortable communicating with customers and internal partners.
• Strong organization skills: manage multiple priorities in a fast-paced environment.
• Industry experience: rental, construction, or equipment preferred.
• Communication skills: clear, professional verbal and written.
• Valid work authorization: eligible to work in the U.S. without sponsorship.

Responsibilities

• Lead and support the Rental Dispatch team.
• Coordinate rental activity from quote through delivery, return, and final billing.
• Communicate directly with customers to coordinate rental details.
• Monitor daily rental queues and reports to meet timelines.
• Collaborate with sales, rental professionals, and regional leadership.
• Partner with rental leadership on fleet utilization and disposition.
• Serve as escalation point for dispatch questions with professional communication.

Skills

Leadership

Customer service

Organization

Industry experience

Communication

Work authorization

Job description

RDO Equipment Co. is seeking a Rental Dispatch Manager to lead the dispatch team and ensure a smooth, high-quality rental experience for customers and internal partners.

The role focuses on moving equipment efficiently across the Southwest Construction region, with emphasis on leadership and process discipline. You will coordinate activities from quote to delivery and final billing, while partnering with sales and regional leadership to keep operations accurate and timely in a fast-paced