Rental Coordinator — Equipment & Customer Solutions

Equipment Depot; Pflugerville, Austin (TX, TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Equipment Depot in Austin/Pflugerville, TX is seeking a Rental professional with experience in construction rental to identify customer needs and provide profitable solutions that ensure total customer satisfaction.

The role focuses on determining daily customer needs, taking orders, coordinating with service operations, and helping set competitive rental rates. Strong computer skills and knowledge of the rental industry are preferred.

Qualifications

• High school diploma preferred
• Experience in related rental industry preferred
• Experience with scheduling and overseeing delivery/transportation personnel preferred
• Proficient computer skills required

Responsibilities

• Determine customer needs daily.
• Take orders from internal and external customers.
• Problem-solve or refer customers to appropriate person.
• Fulfill customer orders according to company guidelines.
• Work with Service Operations to control rental maintenance costs.
• Communicate essential information to sales, employees, customers, and managers.
• Help establish competitive rental rates in the assigned area.
• Review service work orders and verify warranty filings.
• Monitor market trends and competitor activity for management.
• Maintain accurate records and billing for short-term rentals.

Skills

Scheduling

Delivery coordination

Industrial rental

Computers

Education

High School

Job description

Equipment Depot in Austin/Pflugerville, TX is seeking a Rental professional with experience in construction rental to identify customer needs and provide profitable solutions that ensure total customer satisfaction.

The role focuses on determining daily customer needs, taking orders, coordinating with service operations, and helping set competitive rental rates. Strong computer skills and knowledge of the rental industry are preferred.