Rental Solutions Specialist

Equipment Depot; Pflugerville, Austin (TX, TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Equipment Depot in the Austin area near Pflugerville is seeking a rental professional with some experience in the construction rental industry to identify customer needs and provide solutions that drive profitability through total customer satisfaction.

You will take orders from internal and external customers, coordinate with service operations, help establish competitive rental rates, and ensure accurate billing and records while upholding safety and company standards.

Qualifications

• Education: High School Graduate.
• Experience: Related industry experience preferred.
• Experience with scheduling and overseeing delivery/transportation personnel preferred.
• Industrial rental knowledge preferred.

Responsibilities

• Determine customer needs on a daily basis.
• Take orders/ requests from internal and external customers.
• Problem solve or refer customer to someone who can meet their need.
• Fulfill customer orders to their satisfaction and according to company guidelines.
• Work with Service Operations to ensure economical rental maintenance costs.
• Communicate essential information to sales, other employees, customers, and managers.
• Help establish competitive rental rates in assigned area.
• Review and approve service work orders on rental equipment, ensuring warranty is filed.
• Monitor market utilization and trends in the region and report to management.
• Maintain accurate records and files and ensure accurate billing of short term rental contracts.

Skills

Customer service

Scheduling

Communication

Education

High School Graduate

Tools

Computers

Job description

Equipment Depot in the Austin area near Pflugerville is seeking a rental professional with some experience in the construction rental industry to identify customer needs and provide solutions that drive profitability through total customer satisfaction.

You will take orders from internal and external customers, coordinate with service operations, help establish competitive rental rates, and ensure accurate billing and records while upholding safety and company standards.