Rental Coordinator — Cat Equipment & Customer Solutions

THOMPSON MACHINERY; Oxford (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Tuition Reimbursement

401k matching

Profit Sharing

Paid holidays

Paid time off

Job summary

Thompson Machinery is hiring a Rental Coordinator to provide administrative support for the Cat Rental Store and manage rental sales coordination. You will work with the Rental Asset Manager and Rental Sales Representatives to process orders, contact customers, and ensure inventory availability.

The role requires basic high school education, dependability, and a professional approach to customer service and operations, with some tasks performed outdoors or in the yard.

Qualifications

• High school diploma or equivalent required.
• Dependable and customer-focused with strong ownership of tasks.
• Willingness to perform duties in the yard and in varying conditions.

Responsibilities

• Provide administrative support and coordinate rental sales at the Cat Rental Store.
• Assist Rental Sales Representatives with rental transactions and orders.
• Coordinate transportation, pricing, and inventory availability.
• Rents equipment/attachments and sells accessories at the counter or by phone.
• Answer telephone and direct calls to correct individuals or departments.
• Develop and present sales proposals from customer inquiries.
• Maintain product knowledge of equipment and Allied products.
• Schedule, dispatch, and route vehicles for transport of equipment.
• Coordinate with shop staff regarding repair status and availability of equipment.
• Ensure safety and proper handling of equipment in all duties.

Skills

Customer service

Communication

Dependability

Ownership

Troubleshooting

Education

High school diploma or equivalent

Job description

Thompson Machinery is hiring a Rental Coordinator to provide administrative support for the Cat Rental Store and manage rental sales coordination. You will work with the Rental Asset Manager and Rental Sales Representatives to process orders, contact customers, and ensure inventory availability.

The role requires basic high school education, dependability, and a professional approach to customer service and operations, with some tasks performed outdoors or in the yard.