Rental Center Operations Coordinator

Jetstream of Houston; Leeds (AL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Annual bonus potential

Life insurance

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

401(k) with matching contributions

Tuition reimbursement

Smoke-free workplace

Drug-free workplace

Job summary

Jetstream of Houston is seeking an Equipment Rental Center Associate to support daily operations and sales at our Houston-area rental center. You will build customer relationships to secure repeat business and work with Sales Managers to identify opportunities to grow revenue.

Responsibilities include processing rental and sales contracts, coordinating equipment, assisting with inventory, and supporting the service team.

Qualifications

• 1-year customer service in a heavy equipment/machinery environment.
• 1-year of sales experience in an equipment or parts environment.
• Ability to tow non-commercial trailer mounted equipment behind a ¾ or 1-ton truck
• Ability to safely operate a forklift to maneuver and load equipment on trucks.
• Hands-on mechanical aptitude ability
• Proficient in MS Word, Excel, Outlook and JDEdwards (Oracle based)
• Possess the ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure, all while maintaining attention to detail and quality
• Excellent oral and written communication skills
• Valid driver’s license

Responsibilities

• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%
• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%

Skills

Customer service

Sales experience

Forklift operation

Trailer towing

Driver's license

MS Word/Excel/Outlook

Mechanical aptitude

Communication skills

Tools

JDEdwards (Oracle)

Job description

Jetstream of Houston is seeking an Equipment Rental Center Associate to support daily operations and sales at our Houston-area rental center. You will build customer relationships to secure repeat business and work with Sales Managers to identify opportunities to grow revenue.

Responsibilities include processing rental and sales contracts, coordinating equipment, assisting with inventory, and supporting the service team.