Rental Car Concierge & Service Support

Visionary Automotive Group; Englewood (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Groove Toyota in Englewood, CO is seeking a reliable Rental Car Assistant to support our busy service department. You will handle rental car pick-ups and returns, coordinate reservations, and ensure a smooth, professional rental process for every guest.

This role also serves as a porter, service agent (vehicle cleaner), and Rental Agent trainee, offering exposure to multiple dealership operations. The position pays $20.00 per hour and requires a customer-service focus and punctual,

Qualifications

• Prior customer service or dealership experience preferred.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Must be authorized to work in the United States.
• Valid driver's license with clean record.

Responsibilities

• Greet customers in a friendly, professional manner and assist with rental car pick-ups and returns
• Assist with rental agreements and ensure all required documentation is completed accurately
• Inspect vehicles before and after rental for damage, cleanliness, and fuel levels
• Coordinate rental vehicle availability and vehicle movements on the lot
• Maintain accurate records of vehicle mileage, damage reports, and rental details
• Work closely with the service department to manage rental car reservations and scheduling
• Assist with vehicle cleaning and light detailing when needed
• Follow all company policies, procedures, and safety standards

Skills

Customer service experience

Excellent communication

Organizational skills

Multitasking

Basic computer skills

Clean driving record

Tools

Rental management software

Job description

Groove Toyota in Englewood, CO is seeking a reliable Rental Car Assistant to support our busy service department. You will handle rental car pick-ups and returns, coordinate reservations, and ensure a smooth, professional rental process for every guest.

This role also serves as a porter, service agent (vehicle cleaner), and Rental Agent trainee, offering exposure to multiple dealership operations. The position pays $20.00 per hour and requires a customer-service focus and punctual,