Rental Car Assistant

Visionary Automotive Group; Englewood (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Groove Toyota in Englewood, CO is seeking a reliable Rental Car Assistant to support our busy service department. You will handle rental car pick-ups and returns, coordinate reservations, and ensure a smooth, professional rental process for every guest.

This role also serves as a porter, service agent (vehicle cleaner), and Rental Agent trainee, offering exposure to multiple dealership operations. The position pays $20.00 per hour and requires a customer-service focus and punctual,

Qualifications

• Prior customer service or dealership experience preferred.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Must be authorized to work in the United States.
• Valid driver's license with clean record.

Responsibilities

• Greet customers in a friendly, professional manner and assist with rental car pick-ups and returns
• Assist with rental agreements and ensure all required documentation is completed accurately
• Inspect vehicles before and after rental for damage, cleanliness, and fuel levels
• Coordinate rental vehicle availability and vehicle movements on the lot
• Maintain accurate records of vehicle mileage, damage reports, and rental details
• Work closely with the service department to manage rental car reservations and scheduling
• Assist with vehicle cleaning and light detailing when needed
• Follow all company policies, procedures, and safety standards

Skills

Customer service experience

Excellent communication

Organizational skills

Multitasking

Basic computer skills

Clean driving record

Tools

Rental management software

Job description

Description

Groove Toyota is a well-established, customer-focused automotive dealership committed to providing a seamless and positive experience for every guest. We are currently seeking a reliable, organized, and customer-service driven Rental Car Assistant to support our busy service department.

If you enjoy working with people, staying organized, and keeping a fast-paced environment running smoothly, we’d love to meet you!

Position Overview:

The Rental Car Assistant is responsible for assisting customers with rental vehicle pick-ups and returns, this role works closely with both the service and sales departments to deliver a smooth, professional, and efficient rental process for every customer.

This position will also serve as a porter, service agent (vehicle cleaner), and Rental Agent trainee.

Compensation:

This is an hourly rate position - $20.00 Per Hour

Key Responsibilities:

• Greet customers in a friendly, professional manner and assist with rental car pick-ups and returns
• Assist with rental agreements and ensure all required documentation is completed accurately
• Inspect vehicles before and after rental for damage, cleanliness, and fuel levels
• Coordinate rental vehicle availability and vehicle movements on the lot
• Maintain accurate records of vehicle mileage, damage reports, and rental details
• Work closely with the service department to manage rental car reservations and scheduling
• Assist with vehicle cleaning and light detailing when needed
• Follow all company policies, procedures, and safety standards

Requirements

• Previous customer service or automotive dealership experience preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with rental management software is a plus
• Valid driver’s license with a clean driving record
• Ability to pass a pre-employment background check and drug screen for illegal substances
• Authorized to work in the United States