Rental Car Agent - Entry Level Customer Service

Sonic Automotive, Inc.; Santa Monica (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Sonic Automotive, Inc. is recruiting for a Rental Clerical/Loaner Car Agent at Jaguar Land Rover Santa Monica in Santa Monica, CA. This entry level Customer Service position involves assisting customers through the rental process, vehicle preparation, and transaction handling.

Ideal candidates will have rental car facility experience, strong organization and communication skills, and must be authorized to work in the USA with the ability to pass pre-employment testing.

Qualifications

• Entry level role in rental car facility.
• Must have excellent communication skills.
• Authorized to work in the USA; pass pre-employment checks.

Responsibilities

• Assist customers during rental car process, preparing vehicles, and during transaction process.
• Aid staff in handling escalated customer needs.
• Maintain and adhere to rental policies and procedures

Skills

Customer service

Communication skills

Organization

Attention to detail

Rental car facility experience

Job description

Sonic Automotive, Inc. is recruiting for a Rental Clerical/Loaner Car Agent at Jaguar Land Rover Santa Monica in Santa Monica, CA. This entry level Customer Service position involves assisting customers through the rental process, vehicle preparation, and transaction handling.

Ideal candidates will have rental car facility experience, strong organization and communication skills, and must be authorized to work in the USA with the ability to pass pre-employment testing.