Service Secretary -Land Rover Santa Monica

Sonic Automotive, Inc.; Santa Monica (CA); Sur place; USD 41 000 - 55 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Paid time off

Résumé du poste

Sonic Automotive, Inc. at Land Rover Santa Monica in Santa Monica, CA is seeking a Service Secretary to manage service drive workflow, dispatch tasks to technicians, and handle a range of administrative duties.

The role requires a high school diploma and at least two years’ dealership experience, with strong communication skills and basic mechanical knowledge.

The position offers a competitive hourly wage and opportunities for growth within a large automotive group.

Qualifications

• High school diploma or the equivalent.
• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Ability to read and comprehend instructions and information.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA.
• All applicants must pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Responsabilités

• File and scan documents to maintain accurate and organized records.
• Efficiently collect ROs from service drive.
• Close repair orders (ROs) in a timely and accurate manner.
• Process extended warranty payments according to company procedures.
• Provide phone coverage and assist with incoming calls as needed.
• Support general administrative and front desk operations.

Connaissances

Excellent communication

Organizational skills

Professional appearance

Team player

Formation

High school diploma or equivalent

Description du poste

Service Secretary -Land Rover Santa Monica in Santa Monica, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

At Land Rover Santa Monica,a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they'\'re committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $23.00/ hour, based on experience

(The Service Secretary position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $23.00/hr.)

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we'\'ve highlighted a few.

Job Description

The Service Secretary is responsible for managing and dispatching the workflow through the technician shop from the service advisors on the service drive. Technician tracking reports and other tasks will be included in the duties.

Duties and Responsibilities:

• File and scan documents to maintain accurate and organized records
• Efficiently collect ROs from service drive
• Close repair orders (ROs) in a timely and accurate manner
• Process extended warranty payments according to company procedures
• Provide phone coverage and assist with incoming calls as needed
• Support general administrative and front desk operations

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Sales experience preferred.
• Professional personal appearance.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.