Rental Branch Manager

Mustang Cat; Houston (TX); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Mustang Cat in Houston, TX seeks an experienced Rental Branch Manager to lead Mustang Rental Services. You will oversee branch operations, equipment readiness, and a high-performing team focused on safety and customer service.

Responsibilities include managing budgets, coordinating with service, transportation, sales, and other locations, and ensuring a fast-paced, organized operation that represents Mustang Cat professionally.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years in the heavy equipment industry.
• Minimum 3 years in the equipment rental industry.
• Experience leading or managing a rental operation preferred.
• Strong customer service orientation and problem-solving skills.

Responsabilités

• Lead, develop, and manage branch employees.
• Oversee daily equipment rental operations and workflow.
• Coordinate the rental process from request to delivery, return, inspection, and prep for next rental.
• Ensure equipment is inspected, repaired, and ready to meet demand.
• Oversee repair and make-ready activities for equipment.
• Monitor equipment availability and utilization.
• Manage branch invoicing, administration, and reporting.
• Develop and manage branch budgets and monitor financial performance.
• Maintain high standards for customer service and resolve issues.
• Coordinate across service, transportation, sales, and other locations.

Connaissances

Leadership

Branch management

Customer service

Organizational skills

Communication

Problem-solving

Multitasking

Bilingual English/Spanish

Formation

High school diploma or equivalent

Bachelor's degree (preferred)

Outils

Microsoft Office

Description du poste

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Rental Branch Manager - Houston, TX

Rental Branch Manager | Equipment Rental Manager | Heavy Equipment Rental Operations

Mustang Rental Services, a division of Mustang Cat, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role is responsible for the overall performance of the branch, including rental operations, team leadership, equipment readiness, customer service, and financial performance.

We're looking for a hands-on leader who understands the equipment rental business, knows how to keep a fast-paced operation running smoothly, and can build a strong team focused on safety and customer service.

What You'll Do

• Lead, develop, and manage branch employees
• Oversee daily equipment rental operations and workflow
• Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental
• Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand
• Oversee equipment repair and make-ready activities
• Monitor equipment availability and utilization
• Manage branch invoicing, administrative functions, and operational reporting
• Develop and manage branch budgets and monitor financial performance
• Maintain high standards for customer service and resolve customer concerns
• Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs
• Maintain a safe, organized, and productive work environmentRepresent Mustang professionally with customers, employees, and the community

  What We're Looking For

  • High school diploma or equivalent required
  • College degree preferred; equivalent relevant experience will be considered
  • Minimum 5 years of experience in the heavy equipment industry
  • Minimum 3 years of experience in the equipment rental industry
  • Previous experience managing or leading an equipment rental operation strongly preferred
  • Proven ability to lead employees and manage a fast-paced operation
  • Strong understanding of equipment rental processes and customer service
  • Strong organizational, problem-solving, and decision-making skills
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
  • Self-motivated with the ability to manage multiple priorities with minimal supervision
  • Bilingual English/Spanish is a plus

  Join Mustang Rental Services

  Mustang Cat is an Equal Opportunity Employer.