Regional Operations Leader — Equipment Rentals & Growth

Mustang Cat; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Mustang Cat Rentals in Houston seeks a Regional Operations Manager to lead our rental network across multiple branches, ensuring consistent execution, strong financial performance, and exceptional customer experience. You will coach Branch Managers, coordinate with Sales, Service, and Central Operations, analyze utilization and downtime, and drive productivity while upholding safety and standard work.

This role offers leadership in a growing, Caterpillar-backed dealership with a focus on uptime,

Qualifications

• Bachelor's degree in Business, Operations Management, or related field.
• 7+ years of experience in equipment rental, construction services, or industrial operations.
• Proven leadership experience managing multiple locations or teams.
• Strong financial acumen, including EBITDA and operational performance metrics.
• Ability to implement process discipline and standard work.
• Strong communication, leadership, and problem‑solving skills.
• Proficiency in Microsoft Office and rental management systems.

Responsibilities

• Own operational performance across assigned rental branches.
• Drive labor productivity metrics (Revenue/FTE, Gross Margin/FTE) and staffing alignment.
• Ensure equipment availability, delivery responsiveness, and service levels meet expectations.
• Lead, coach, and develop Branch Managers and operations teams.
• Partner with Sales, Service, and Central Operations to align execution and drive growth.
• Analyze operational data (utilization, downtime, productivity) to drive decision‑making.
• Enforce and continuously improve standard operating procedures and workflows.
• Resolve escalated operational and customer issues.
• Promote and reinforce company tools, processes, and values across the region.

Skills

Leadership

Financial acumen

Problem-solving

Communication

Microsoft Office

Education

Bachelor's degree in Business/Operations

Tools

Rental management systems

Job description

Mustang Cat Rentals in Houston seeks a Regional Operations Manager to lead our rental network across multiple branches, ensuring consistent execution, strong financial performance, and exceptional customer experience. You will coach Branch Managers, coordinate with Sales, Service, and Central Operations, analyze utilization and downtime, and drive productivity while upholding safety and standard work.

This role offers leadership in a growing, Caterpillar-backed dealership with a focus on uptime,