Houston Equipment Rental Branch Manager

Mustang Cat; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Mustang Cat, through Mustang Rental Services in Houston, TX, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role covers overall branch performance, rental operations, team leadership, equipment readiness, customer service, and financial results.

Join a hands-on leader who understands the equipment rental business, keeps a fast-paced operation running smoothly, builds a strong team focused on safety and service, and represents Mustang

Qualifications

• High school diploma or equivalent required.
• College degree preferred; equivalent relevant experience will be considered.
• Minimum 5 years of experience in the heavy equipment industry.
• Minimum 3 years of experience in the equipment rental industry.
• Previous experience managing or leading an equipment rental operation strongly preferred.
• Proven ability to lead employees and manage a fast-paced operation.
• Strong understanding of equipment rental processes and customer service.
• Strong organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Self-motivated with the ability to manage multiple priorities with minimal supervision.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead, develop, and manage branch employees
• Oversee daily equipment rental operations and workflow
• Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental
• Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand
• Oversee equipment repair and make-ready activities
• Monitor equipment availability and utilization
• Manage branch invoicing, administrative functions, and operational reporting
• Develop and manage branch budgets and monitor financial performance
• Maintain high standards for customer service and resolve customer concerns
• Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs
• Maintain a safe, organized, and productive work environment
• Represent Mustang professionally with customers, employees, and the community

Skills

Team leadership

Customer service

Microsoft Office

Bilingual English/Spanish

Communication skills

Problem solving

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Mustang Cat, through Mustang Rental Services in Houston, TX, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role covers overall branch performance, rental operations, team leadership, equipment readiness, customer service, and financial results.

Join a hands-on leader who understands the equipment rental business, keeps a fast-paced operation running smoothly, builds a strong team focused on safety and service, and represents Mustang