Rental Agent - Sales Agent

Drivo Rent-A-Car; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Commission-based pay

Career advancement opportunities

Job summary

Drivo Rent A Car in New York, NY is hiring for a Full-time Customer Service / Sales Associate. The role focuses on greeting customers, advising on vehicle options, and upselling extras to improve satisfaction and revenue.

Earn hourly pay of $18–$20 plus monthly commissions up to $3,000. The position requires at least 1 year of customer service or sales experience, a valid driver's license, and the ability to communicate in English. Training is provided.

Qualifications

• Exceptional interpersonal & relationship-building skills.
• Strong verbal and written communication skills.
• Strong organizational skills with the ability to multi-task.
• Ability to handle stressful situations while maintaining service quality.
• Ability to learn customer needs and upsell premium vehicles and services.
• Excellent training sessions provided.

Responsibilities

• Prepare the rental agreement while upselling vehicles and extras to the customer according to their needs.
• Provide excellent customer service in all customer contact situations.
• Meet all sales and service standards.
• Complete administrative tasks including daily lists to assist the office.
• Assist branch with returning and turnover of vehicles as needed.
• Perform other job duties as assigned to meet the business needs.
• High performance will lead to job promotion and pay raise.

Skills

Customer service

Sales experience

Upselling

Multitasking

English communication

Education

High school diploma or GED

Job description

New York, United States | Posted on 09/13/2024

• Salary $18 - $20 per hour + up to $3000 monthly commissions
• City New York
• State/Province New York
• Country United States

About Us

Drivo Rent A Car is a leading player in thecar rental industry, we are committed to delivering top-notch service to ourcustomers while fostering a supportive and inclusive work environment for ouremployees. Be part of a supportive and collaborative work culture where yourcontributions are valued and recognized.

Job Description

Drivo Rent A Car is a leading player inthe car rental industry, we are committed to delivering

top-notch service to our customers while fostering a supportive and inclusive work

environment for our employees. Be partof a supportive and collaborative work culture where

your contributions are valued and recognized.

Enjoy competitive compensation, opportunities for advancement within the company.

Training and Development: Access ongoing training and development programs to enhance

your skills and excel in your role ..

The ideal candidate possesses the followingattributes:

• Exceptional interpersonal and relationshipbuilding skills
• Strong verbal and written communicationskills
• Strong organizational skills and theability to multi-task
• Ability to manage stressful or unusualsituations to maintain good customer service
• Candidates’ ability to learn about thecustomer’s rental needs and work to upgrade them to a more premium vehicle andadditional services that will enhance their experience.
• Excellent training sessions are provided

What you will do:

• Prepare the rental agreement while advisingon and up-selling vehicles and optional extras to the customer according to their needs and wants.
• Provide excellent customer service in allcustomer contact situations
• Meet all sales and service standards
• Complete administrative tasks includingdaily lists to assist the office
• Assist branch with returning and turnaroundof vehicles as needed
• Perform other job duties as assigned tomeet the business needs
• High performance will lead to job promotionand pay raise.

About you:

• High school diploma or GED
• Minimum 1-year customer service or salesexperience
• Must be at least 21 and have a validdriver's license with a clean driving record
• Experience meeting sales quotas or workingin highly commissioned positions preferred
• Ability to follow defined service and salesprocesses
• Must be willing to wear company uniforms
• Ability to communicate in English, speakingother languages including Spanish is a plus

Position available at LGA, JFK, and Newarkairport locations.

Job Type: Full-time

Salary: From $18.00 - $20.00 per hour +Commissions up to $3000 per month