Rental Account Manager: Service, Sales & Delivery

Rent-A-Center; Huntington (IN); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

401(k) with company match

Flexible Spending Accounts

Disability insurance

Job summary

Rent-A-Center in Huntington, IN is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. You will complete deliveries and pickups, build customer relationships, and support sales growth while upholding RAC standards.

The role requires a high school diploma, 18+ years old, and a valid driver's license. Weekly pay and comprehensive benefits are offered to help you grow within the organization.

Qualifications

• High school diploma or equivalent is required.
• Must be at least 18 years old and have a valid driver's license.
• Excellent communication and customer service abilities.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Huntington, IN is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. You will complete deliveries and pickups, build customer relationships, and support sales growth while upholding RAC standards.

The role requires a high school diploma, 18+ years old, and a valid driver's license. Weekly pay and comprehensive benefits are offered to help you grow within the organization.