Account Manager — Drive Growth & Customer Service

Rent-A-Center; Greenfield (IN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & AD

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Rapid growth and advancement

Job summary

Rent‑A‑Center in Indiana is seeking an Account Manager to oversee rental accounts, deliver outstanding service, and drive growth. You’ll manage collections, complete deliveries and pickups, and build strong customer relationships while upholding the RAC mission and standards.

The role emphasizes weekly pay, safety compliance, and active participation in promoting company products and services. A valid license and reliable transportation are required.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent‑A‑Center in Indiana is seeking an Account Manager to oversee rental accounts, deliver outstanding service, and drive growth. You’ll manage collections, complete deliveries and pickups, and build strong customer relationships while upholding the RAC mission and standards.

The role emphasizes weekly pay, safety compliance, and active participation in promoting company products and services. A valid license and reliable transportation are required.