Rental Account Manager: Growth, Service & Delivery

Rent-A-Center; New Bern (NC); Hybride; USD 19 000 - 21 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Health savings account

Résumé du poste

Rent-A-Center in New Bern, NC is seeking an Account Manager to oversee rental accounts, deliver excellent customer service, and drive account performance. You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and strong customer relationships.

The role requires a high school diploma, 18+ years old, a valid driver's license with a clean record, and solid communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsabilités

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Connaissances

Customer service

Communication

Formation

High school diploma

Outils

Driver's license

Description du poste

Rent-A-Center in New Bern, NC is seeking an Account Manager to oversee rental accounts, deliver excellent customer service, and drive account performance. You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and strong customer relationships.

The role requires a high school diploma, 18+ years old, a valid driver's license with a clean record, and solid communication and customer service skills.