Account Manager: Growth & White-Glove Service

Rent-A-Center; Burlington (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

Industry leading 401(k) with company

Job summary

Rent-A-Center in Burlington, NC is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance including deliveries and pickups. The role emphasizes building relationships, promoting products, and ensuring timely payments.

Candidates should be 18+, have a valid driver's license, and strong communication skills. This full-time position involves physical activity and regular weekly pay with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driver's license

Physical stamina

Education

High school diploma or equivalent

Job description

Rent-A-Center in Burlington, NC is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance including deliveries and pickups. The role emphasizes building relationships, promoting products, and ensuring timely payments.

Candidates should be 18+, have a valid driver's license, and strong communication skills. This full-time position involves physical activity and regular weekly pay with comprehensive benefits.