Account Manager: Fast Growth & Client Impact

Rent A Center; Durham (NC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) match

Job summary

Rent-A-Center in Durham, NC seeks an Account Manager to oversee a portfolio of rental accounts, deliver exceptional service, and drive account performance. This role involves selling new products, coordinating deliveries and pickups, and maintaining showroom standards while upholding RAC values.

The position offers full-time hours, weekly pay, and growth opportunities through internal advancement. A high school diploma and a valid driver's license are required; Friday-Saturday work may be

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Durham, NC seeks an Account Manager to oversee a portfolio of rental accounts, deliver exceptional service, and drive account performance. This role involves selling new products, coordinating deliveries and pickups, and maintaining showroom standards while upholding RAC values.

The position offers full-time hours, weekly pay, and growth opportunities through internal advancement. A high school diploma and a valid driver's license are required; Friday-Saturday work may be