Rental Account Manager - Growth & Service

Rent-A-Center; Raleigh (NC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Flexible Spending Account

Health Savings Account

Job summary

Rent-A-Center in Raleigh, NC is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, drive account performance, and support sales growth. You will handle deliveries and pickups, maintain showroom standards, and assist with collections to protect account health.

The role is full-time, on-site with a Monday-Saturday schedule and Sundays off, offering weekly pay and robust benefits including health coverage and 401(k) options.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Raleigh, NC is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, drive account performance, and support sales growth. You will handle deliveries and pickups, maintain showroom standards, and assist with collections to protect account health.

The role is full-time, on-site with a Monday-Saturday schedule and Sundays off, offering weekly pay and robust benefits including health coverage and 401(k) options.