Growth-Focused Rental Account Manager

Rent A Center; Newton (NC); On-site; USD 18,000 - 22,000; Full time

Job summary

Rent-A-Center in Newton, NC seeks an Account Manager to drive rental accounts, deliver exceptional service, and grow sales. You will manage routes, coordinate deliveries and pickups, and maintain showroom standards while following safety guidelines.

Responsibilities include collections, customer relationships, and promoting new rental agreements, with a focus on strong communication and reliable service in-store, by phone, and at customers’ homes.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with a good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Education

High school diploma or equivalent

18 years of age or older

Valid driver’s license

Strong communication

Customer service

Job description

Rent-A-Center in Newton, NC seeks an Account Manager to drive rental accounts, deliver exceptional service, and grow sales. You will manage routes, coordinate deliveries and pickups, and maintain showroom standards while following safety guidelines.

Responsibilities include collections, customer relationships, and promoting new rental agreements, with a focus on strong communication and reliable service in-store, by phone, and at customers’ homes.