Renewals Representative

Marquee Insurance Group (MIG); Roswell (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus programs

Pet Insurance

Paid Family Leave

Employee Assistance Program

Maternity Leave

Work from Home

401(k) Matching

Paid Time Off

Sick/Mental Health days

Paid Holidays

Flex Holidays

Fitness Membership

Volunteer Days

Inclusion programs

Job summary

Marquee Insurance Group in the United States seeks a Renewals Representative to maintain an existing book of business, nurture client relationships, and renew policies as expiration dates approach. You will explain and re-sell MIG’s core services, aligning with sales policies and company goals.

This role requires passing a licensing exam prior to start date and offers opportunities to collaborate with branch locations, provide excellent customer service, and grow within a performance-driven

Qualifications

• Bachelor’s degree in Business or related field.
• Strong communication skills and ability to negotiate and persuade.
• Exceptional customer service, organizational, and problem-solving skills.
• Team player with multi-tasking and prioritizing abilities.
• Proficiency in MS Office skills and related computer knowledge.

Responsibilities

• Provide exceptional customer service to new and existing clients.
• Maintain and monitor MIG’s book of business on a rolling 12-month basis, ensuring all renewals are contacted at appropriate times.
• Manage current accounts and assist with customer issues.
• Shop rates from various insurance companies, assemble information, screen accounts for the marketplace, and work with underwriters and finance companies to assemble a competitive insurance package for existing clients.
• Collaborate with other branch locations to make sure appropriate leads are forwarded.
• Follow the highest ethical and confidentiality standards.
• Collaborate with coworkers in a team-oriented environment.

Skills

Strong communication

Negotiation

Customer service

Organizational skills

Problem-solving

Team player

MS Office

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Job description

Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client’s experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements.

MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle

MIG has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution

As a Renewals Representative, you will be responsible for maintaining Marquee’s existing book of business. This position will be responsible for nurturing existing customer relationships and renewing customers as they approach their expiration dates. In accordance with established sales policies and procedures, you will need to explain and re-sell MIG’s core services and benefits in pursuit of the Company’s goals and objectives.

*Must be willing to take and pass a licensing exam prior to start date*

Responsibilities:

• Provide exceptional customer service to new and existing clients.
• Maintain and monitor MIG’s book of business on a rolling 12-month basis, ensuring all renewals are contacted at appropriate times.
• Manage current accounts and assist with customer issues.
• Shop rates from various insurance companies, assemble information, screen accounts for the marketplace, and work with underwriters and finance companies to assemble a competitive insurance package for existing clients.
• Collaborate with other branch locations to make sure appropriate leads are forwarded.
• Follow the highest ethical and confidentiality standards.
• Collaborate with coworkers in a team-oriented environment.

What we look for:

• Bachelor’s degree in Business or related field
• Strong communication skills with the ability to negotiate and persuade
• Exceptional customer service, organizational, and problem-solving skills
• Team player with multi-tasking and prioritizing abilities
• Proficiency in MS Office skills and related computer knowledge

MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees:

• Eligibility for Individual and Company bonus programs
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• Work from Home Flexibility
• 401(k) with Company Matching
• 12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays,
• Company Paid Fitness Membership
• Volunteer Days and Opportunities with Company-Partnered Charities
• Internal Inclusion programs

Marquee Insurance Group is an Equal Opportunity Employer