Renewals & Order Management Analyst (Hybrid, Contract)

Cypress HCM; Lehi (UT); Hybrid; USD 50,000 - 68,000; Full time

Job summary

Cypress HCM in Lehi, UT is seeking an Order Management Analyst to support pricing, renewals, and quoting within the B2B segment. This hybrid role collaborates with Sales, Finance, and Operations to manage bookings and account migrations.

The ideal candidate has 3–5+ years of relevant experience, strong analytical skills, and proficiency in PowerPoint, Excel, Word, and Acrobat. A 30-day probationary period applies; contract position through 08/27/2027.

Qualifications

• 3 - 5+ years of full-time relevant work experience.
• Strong analytical, organizational, and problem-solving skills to coordinate renewals.
• Demonstrated experience working closely with sales on renewal planning and quoting.
• Ability to adapt quickly to new assignments with little notice (agility).
• Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat).
• Will be on a 30-day probationary period.

Responsibilities

• Engage with sales to vet renewal and account growth opportunities and ensure governance.
• Analyze account footprint and support quoting and booking processes with a high level of accuracy.
• Validate order documents (contracts, purchase orders, approval documents) upon contract execution.
• Plan and execute account program migrations and renewals.
• Support increased workload during period closes/quarter-end and assist other support teams as necessary.
• Respond to Field email inquiries pertaining to Volume Licensing programs within response time guidelines.
• Understand and adhere to related revenue compliance policies, procedures, and processes.

Skills

Analytical

Organization

Problem-solving

Renewal planning

Quoting

Agility

Tools

PowerPoint

Excel

Word

Acrobat

CRM

Job description

Cypress HCM in Lehi, UT is seeking an Order Management Analyst to support pricing, renewals, and quoting within the B2B segment. This hybrid role collaborates with Sales, Finance, and Operations to manage bookings and account migrations.

The ideal candidate has 3–5+ years of relevant experience, strong analytical skills, and proficiency in PowerPoint, Excel, Word, and Acrobat. A 30-day probationary period applies; contract position through 08/27/2027.