Renewals Operations & Forecasting Leader

Instructure, Inc.; United States; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Ownership program for full-time staff

Flexible work culture (remote/hybrid)

Generous time off with holiday periods

Wellness programs and mental health支持

Tuition reimbursement and learning &开发

Job summary

Instructure, Inc. is seeking a Renewal Operations professional to own end-to-end forecasting, renewal strategies, and weekly narrative development.

You’ll refine the ATR model, coordinate with Renewals, CS, Sales, and Finance, and ensure data integrity across the forecasting workflow. You will operate in a fast-paced weekly cadence, using Salesforce, Google Colab, and analytics tools, with strong Excel/Sheets modeling and clear written communication to leadership.

Qualifications

• Three to five years in Renewals Operations, Revenue Operations, or similar GTM role with end-to-end forecasting ownership.
• Deep Salesforce fluency for renewal opportunities, quoting, and linking; you know where data breaks and how to fix it.
• Proficiency in Google Colab or equivalent notebook-based scripting and analytics tools to maintain and troubleshoot forecast workflows.
• Comfort in a high-pressure, weekly-cadence environment where the forecast is due even if data isn’t fully clean.
• Strong Excel and Google Sheets modeling for forecast views.
• Clear written communication translating account shifts and forecast movement into leadership-ready narrative.

Responsibilities

• Own the cadence of renewal manager reviews and forecast alignment through weekly leadership meetings.
• Run end-to-end weekly forecast, update ATR model, and adjust forecasts with Salesforce corrections.
• Develop weekly narrative and rhythm commentary explaining forecast movements and account shifts.
• Manage Renewal Save List and win-back strategies, producing deal write-ups for leadership review.
• Maintain ATR model and Forecast Walk as source of truth and fix linking gaps or errors.
• Own forecast tooling, including the Google Colab notebook and analytics workflows, evolving them with process changes.
• Serve as the interlock between Renewals, CS BU leaders, Sales, and Finance on forecast accuracy and targets.

Skills

Salesforce fluency

Google Colab

Analytics tools

Excel/Google Sheets modeling

Clear written communication

Renewals/Revenue Ops domain

Tools

Salesforce

Google Colab

Job description

Instructure, Inc. is seeking a Renewal Operations professional to own end-to-end forecasting, renewal strategies, and weekly narrative development.

You’ll refine the ATR model, coordinate with Renewals, CS, Sales, and Finance, and ensure data integrity across the forecasting workflow. You will operate in a fast-paced weekly cadence, using Salesforce, Google Colab, and analytics tools, with strong Excel/Sheets modeling and clear written communication to leadership.