Renewals Manager – Mid-Market (Remote Canada)

Seismic; San Diego (CA); Hybrid; USD 67,000 - 79,000; Full time

Job summary

Seismic, a Go-To-Market Performance company headquartered in San Diego, seeks a Renewals Manager to own the commercial renewal strategy for a mid-market portfolio. You will partner with Sales and Customer Success to drive retention, revenue expansion, and accurate forecasts across Salesforce-based workflows.

You’ll negotiate terms, manage renewal risk, and develop account plans that align with customer priorities, contributing to scalable processes and long-term growth.

Qualifications

• 4+ years in Renewals, Account Management, Customer Success, or related B2B SaaS role.
• Experience owning complex renewals and achieving retention/revenue goals.
• Ability to build trusted executive relationships and lead commercial conversations.
• Strong pricing, contract terms, and negotiation skills.

Responsibilities

• Own end-to-end renewal strategy for Mid-Market portfolio.
• Build executive relationships and align with customer priorities.
• Drive expansion opportunities with Sales and Customer Success.
• Lead pricing, terms, and contract negotiations for renewals.
• Develop account plans to support renewal success and growth.
• Identify and mitigate commercial risks.
• Maintain accurate renewal forecasts and CRM data.

Skills

Renewals experience

Mid-market experience

Executive relationship management

Forecasting

SaaS commercial acumen

CRM analytics

Tools

Salesforce

Job description

Seismic, a Go-To-Market Performance company headquartered in San Diego, seeks a Renewals Manager to own the commercial renewal strategy for a mid-market portfolio. You will partner with Sales and Customer Success to drive retention, revenue expansion, and accurate forecasts across Salesforce-based workflows.

You’ll negotiate terms, manage renewal risk, and develop account plans that align with customer priorities, contributing to scalable processes and long-term growth.