Renewals & Leasing Specialist: Maximize Occupancy

Tentac Enterprises; Normal (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

Employer Paid Long Term Disability

Employer Paid Short Term Disability

Paid Time Off

Medical

Dental

Vision

Paid Holidays

401K with employer match

Flexible Spending Accounts (FSA)

Voluntary Accident Coverage

Voluntary Critical Illness Coverage

Voluntary Life Insurance

Job summary

Tentac Enterprises in Normal, IL is seeking a Renewal Specialist who also performs Leasing Agent duties. You will manage the renewal process from offer to signing, while also leasing apartments to maximize occupancy and profitability.

The role requires strong customer service, excellent communication, and the ability to work independently in a fast-paced property environment. Compensation is hourly with overtime eligibility under the on-site compensation plan.

Qualifications

• Strong verbal and written communication skills are required.
• Must be able to work independently and as part of a team.
• Excellent customer service skills are essential.
• Ability to multi-task and stay organized under deadlines.
• Dependability and a proactive approach are important.

Responsibilities

• Lease apartments and aggressively sell products/services of the property.
• Develop and implement sales/marketing strategies to increase traffic and occupancy.
• Maintain thorough knowledge of the property and competing communities.
• Prepare lease paperwork accurately and explain documents to residents.
• Manage renewals: offers, follow-ups, and signing renewal leases.
• Enter renewal terms and generate renewal leases in the system.
• Ensure notices to vacate are processed timely.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Organizational skills

Dependable

Teamwork

Education

High School Diploma

Job description

Tentac Enterprises in Normal, IL is seeking a Renewal Specialist who also performs Leasing Agent duties. You will manage the renewal process from offer to signing, while also leasing apartments to maximize occupancy and profitability.

The role requires strong customer service, excellent communication, and the ability to work independently in a fast-paced property environment. Compensation is hourly with overtime eligibility under the on-site compensation plan.