Renewals & Growth Specialist — Managed Services

HP; Richland (WA); On-site; USD 122,000 - 155,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Generous time off policies

Job summary

HP seeks a CRS Specialist to lead renewal and expansion efforts for MPS and MDS accounts, partnering with Sales, Pursuit, COE, Solution Architects, Delivery, and Finance. The role strengthens renewal readiness, protects contract value, and drives profitability while ensuring customer retention.

You will track expiring contracts, forecast renewals, and develop renewal plans. You’ll collaborate on renewal vs.

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related field.
• Typically 4–7 years of experience in technical or consultative selling, account management, or related roles.
• Experience in managed services sales and renewals is preferred.
• Ability to work across Sales, Pursuit, Delivery, and governance teams.
• Familiarity with CRM tools (e.g., HP Dynamics) and financial data analysis.

Responsibilities

• Lead or support renewal strategy development, pricing, and win strategy activities.
• Identify expiring contracts, forecast renewals, and manage renewal opportunities.
• Collaborate with Delivery, Pursuit, and Sales to assess renewals vs. extensions.
• Support RFP responses and contract governance processes.
• Log opportunities in HP Dynamics and provide pipeline visibility and reporting.

Skills

Managed services renewals

Deal structuring

Pricing

Contract negotiation

Stakeholder management

Cross-functional collaboration

CRM tools familiarity

Strategic thinking

Renewal forecasting

Education

Four-year or graduate degree in Sales/Marketing/Business

Tools

HP Dynamics

Power BI

CARD/DART databases

Job description

HP seeks a CRS Specialist to lead renewal and expansion efforts for MPS and MDS accounts, partnering with Sales, Pursuit, COE, Solution Architects, Delivery, and Finance. The role strengthens renewal readiness, protects contract value, and drives profitability while ensuring customer retention.

You will track expiring contracts, forecast renewals, and develop renewal plans. You’ll collaborate on renewal vs.