Renewals & Growth Lead (Remote/Hybrid)

Asana, Inc.; Chicago (IL); Hybrid; USD 141,000 - 180,000; Full time

Benefits offered by this job

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana, Inc. is seeking a Renewals specialist to own renewal negotiations, drive growth opportunities, and manage risk across a key customer base. You will build strong executive relationships, leverage pricing strategies, and maintain accurate forecast data to minimize churn and maximize ARR.

You’ll collaborate with Deal Desk, Legal, Finance, and Customer Success to ensure customers realize ongoing value from Asana’s platform, with a flexible remote or hybrid schedule based in the US.

Qualifications

• 3–5 years in renewals or renewal sales with quota attainment.
• Strong negotiation, value selling and discovery abilities.
• Experience with SaaS renewals and ARR concepts.
• Proficient in SFDC/Clari or similar CRM/forecast tools.
• Able to partner with Deal Desk, Legal, Finance and Sales.

Responsibilities

• Negotiate all facets of contract renewals with commercial judgment.
• Drive on-time renewal closures and identify growth opportunities.
• Engage decision makers to uncover requirements and budget.
• Develop win/win pricing/packaging strategies to maximize value.
• Maintain a rolling 150-day forecast and analyze renewal data.
• Document renewal steps clearly in SFDC/Clari.
• Manage quote-to-close processes for renewals in territory.
• Defend against competitive pressures and articulate differentiators.
• Collaborate across teams to ensure customers realize value.

Skills

Renewals experience

Negotiation skills

Account management

Data analysis

Cross-functional collaboration

Customer relationships

Communication skills

ARR knowledge

Quoting systems

Tools

SFDC (Salesforce)

Clari

Contracting tools

Quoting systems

Subscription management

Job description

Asana, Inc. is seeking a Renewals specialist to own renewal negotiations, drive growth opportunities, and manage risk across a key customer base. You will build strong executive relationships, leverage pricing strategies, and maintain accurate forecast data to minimize churn and maximize ARR.

You’ll collaborate with Deal Desk, Legal, Finance, and Customer Success to ensure customers realize ongoing value from Asana’s platform, with a flexible remote or hybrid schedule based in the US.