Renewals Analyst - Legal Software & Pricing (Remote)

Refinitiv; Eagan, Northern (MN, KY); Hybrid; USD 74,000 - 138,000; Full time

Job summary

Thomson Reuters in Minnesota (Eagan) seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker, HighQ, Exterro, OpenText and Document Intelligence. This high-impact role sits at the intersection of customer relationships, commercial strategy, and operational excellence.

You will partner with Account Management, Account Specialists, and Customer Success Managers to deliver accurate pricing proposals, identify renewal

Qualifications

• 3–5 years of renewals, sales operations, contract management, or business analyst experience.

Responsibilities

• Own the full renewal lifecycle for a portfolio of legal software products.
• Prepare and deliver accurate pricing proposals for renewals.
• Proactively manage customer notification for upcoming renewals.
• Collaborate with Account Management, Account Specialists, and Customer Success Managers.
• Identify renewal risks and opportunities and communicate with stakeholders.
• Lead renewal negotiations using established playbooks.
• Develop processes and tools to scale the renewal function.

Skills

Renewals experience

Sales operations

Contract management

Business analysis

CRM tools (Salesforce)

Pricing models

Communication

Ownership

Education

Bachelor's degree in Business/Finance or related field

Tools

Salesforce

Contract management systems

Job description

Thomson Reuters in Minnesota (Eagan) seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker, HighQ, Exterro, OpenText and Document Intelligence. This high-impact role sits at the intersection of customer relationships, commercial strategy, and operational excellence.

You will partner with Account Management, Account Specialists, and Customer Success Managers to deliver accurate pricing proposals, identify renewal