Renewal Operations Specialist - SSO (Subscription Services Operations)

Trilyon, Inc.; Santa Clara (CA); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

Trilyon, Inc. is seeking a detail‑oriented Sales Operations specialist to support the field and inside account teams with accurate, timely quotes and renewals. This role ensures data integrity and smooth renewal cycles in a fast-paced environment.

You will work with Renewal, Sales and Finance to co-term upgrades, verify pricing in internal systems, and build renewal opportunities in Salesforce CPQ, ensuring on-time renewals and clean data across installed base.

Qualifications

• 2+ years of experience in sales operations or contract administration.
• Salesforce CPQ experience required; must have created/built quotes.
• Strong data analysis skills with attention to pricing and accuracy.
• Experience with renewals processes and installed base data is a plus.

Responsabilités

• Review and confirm accuracy of upgrades with field and Inside Account teams.
• Collaborate with Renewal, Sales and Finance to co-term upgrades against existing renewal dates.
• Verify pricing and data in Pure internal tools; ensure accuracy before quoting.
• Fulfill installed base requests for the field as needed.
• Build renewal opportunities in Salesforce with corresponding quotes.

Connaissances

Salesforce CPQ

Quote creation

Data analysis

Renewals management

Cross-functional collaboration

Outils

Salesforce

CPQ

Quote system tooling

Description du poste

• Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams
• Work closely with Renewal, Sales and Finance teams to get upgrades to co-term to existing renewal dates
• Responsible for assisting the team with verifying pricing and data to ensure accuracy in Pure internal tools
• Fulfills installed base requests for field
• Accountable for data related projects that help improve the Renewal reporting
• Builds Renewal opportunities in SalesForce with corresponding quotes

Experience:

• 2+ years experience in sales operations and or contract administration
• Inventory/installed base management experience is a plus
• Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
• Need to have Salesforce experience/background - must have created/built quotes in SFDC (CPQ - Configure, Price, Quote).
• This is a subscriptions operations role that support the Sales Representatives of the team - will primarily work with this group to build out quotes for renewals or any other services as required.
• More back-office personnel: analyzing data, looking at contractual information, aligning data in the system and then passing the quotations to the front office, the Subscription Services Representatives (SSRs).
• Validate quotes, as accurate as possible before getting them over to the SSRs.
• Be able to support the team for efficient, consistent and effective renewals management.
• Ability to uncover roadblocks to ensure on-time renewals; able to provide clarity to the Sales team regarding quotes.