Removal Team Lead - Customer Pickups & Training

MAC DISCOUNT LLC; North Las Vegas (NV); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Healthcare after 60 days

Weekly paychecks

Employee credit to bid on items after

401(k) with employer match after 90–90

Employee Referral Program

13 days PTO after 90 days

Job summary

MAC.BID is seeking a Removal Team Lead in North Las Vegas, NV. This full-time salaried, non-exempt role oversees a team of associates responsible for customer item pickup and warehouse operations.

The position reports to the General Manager and drives daily activities to ensure efficient removal processes and customer satisfaction. The role requires clear leadership, adherence to policies, and the ability to train and coordinate staff while meeting company growth goals.

Qualifications

• Must be available to work onsite Monday through Friday 9:45am-6:15pm, 8 hours with lunch, days off as workload dictates.
• Must be able to lift 25 pounds alone, 50 pounds with team lift.
• Must follow written directions and company policies.
• Must have High school diploma or equivalent.
• Must be customer-focused.

Responsibilities

• Assist customers in finding items according to our racking system.
• Scan customers into the pick-up queue, then out when merchandise leaves the warehouse.
• Provide each customer with a great experience.
• Be a subject matter expert on all positions within the department.
• Ensure team training is adequate.
• Be responsible for meeting removal team goals for company growth.
• Communicate with the GM on escalated matters.
• Adjust and submit team timesheets.
• Determine disciplinary actions with GM and deliver messages to staff.
• Provide input to GM in evaluations.
• Coordinate with supervisory team.

Skills

Customer-focused

Education

High school diploma or equivalent

Job description

MAC.BID is seeking a Removal Team Lead in North Las Vegas, NV. This full-time salaried, non-exempt role oversees a team of associates responsible for customer item pickup and warehouse operations.

The position reports to the General Manager and drives daily activities to ensure efficient removal processes and customer satisfaction. The role requires clear leadership, adherence to policies, and the ability to train and coordinate staff while meeting company growth goals.