Removal Team Lead

MAC DISCOUNT LLC; North Las Vegas (NV); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Healthcare after 60 days

Weekly paychecks

Employee credit to bid on items after

401(k) with employer match after 90–90

Employee Referral Program

13 days PTO after 90 days

Job summary

MAC.BID is seeking a Removal Team Lead in North Las Vegas, NV. This full-time salaried, non-exempt role oversees a team of associates responsible for customer item pickup and warehouse operations.

The position reports to the General Manager and drives daily activities to ensure efficient removal processes and customer satisfaction. The role requires clear leadership, adherence to policies, and the ability to train and coordinate staff while meeting company growth goals.

Qualifications

• Must be available to work onsite Monday through Friday 9:45am-6:15pm, 8 hours with lunch, days off as workload dictates.
• Must be able to lift 25 pounds alone, 50 pounds with team lift.
• Must follow written directions and company policies.
• Must have High school diploma or equivalent.
• Must be customer-focused.

Responsibilities

• Assist customers in finding items according to our racking system.
• Scan customers into the pick-up queue, then out when merchandise leaves the warehouse.
• Provide each customer with a great experience.
• Be a subject matter expert on all positions within the department.
• Ensure team training is adequate.
• Be responsible for meeting removal team goals for company growth.
• Communicate with the GM on escalated matters.
• Adjust and submit team timesheets.
• Determine disciplinary actions with GM and deliver messages to staff.
• Provide input to GM in evaluations.
• Coordinate with supervisory team.

Skills

Customer-focused

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management North Vegas, North Las Vegas, NV, US

Salary Range: $42,000.00 To $45,000.00 Annually

REMOVAL TEAM LEAD

JOB TYPE AND CLASSIFICATION: Full Time Salaried Non-Exempt

JOB OVERVIEW:

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The Removal Team Lead is a boots-on-the-ground supervisor who oversees a team of associates that serves our customers in the pick-up of their items. Positions that report to the Removal Team Lead include scan-in/out, removal, and inventory. This position reports to the General Manager (GM).

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist customers in finding their items according to our racking system
• Scan customers into the pick-up queue, and then out when merchandise leaves the warehouse
• Provide each customer with a great experience
• Subject matter expert on all positions within the department
• Ensure that each team member receives adequate training
• Be responsible for the removal team to meet the goals necessary for company growth
• Communicate effectively with the GM on all matters that need to be escalated
• Adjust, approve, and submit team timesheets
• Determine, with the GM, any disciplinary action for policy violation, and deliver the message to the team member
• Provide input to the GM in the evaluation process
• Coordinate and communicate effectively with the supervisory team

QUALIFICATIONS:

• Must be available to work onsite Monday through Friday 9:45am-6:15pm , for 8 hours with a half-hour lunch break with 2 days off, hours to be determined by workload and General Manager
• Must be able to lift 25 pounds alone, 50 pounds with a team lift
• Must be able to follow written directions and company policies
• Must have High school diploma or equivalent
• Must be customer-focused

BENEFITS:

• Healthcare after 60days of employment
• Weekly paychecks
• Employee credit each week to bid on our items after 60 days of employment
• 401(k) with employer match after 90 days of employment
• Employee Referral Program
• 13 days PTO after 90 days of employment

MAC.BID is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.