Removal Team Lead

MAC DISCOUNT LLC; Saint Peters (MO); On-site; USD 42,000 - 43,000; Full time

Benefits offered by this job

Healthcare after 60days

Weekly paychecks

Employee credit each week to bid onOur

401(k) with employer match after 90 n

Employee Referral Program

13 days PTO after 90 days

Job summary

MAC.BID in St Peters, MO is hiring a Removal Team Lead to supervise a warehouse team and ensure efficient pick-ups for customers. You will train staff, manage timesheets, and escalate issues to the GM, all while delivering a high-quality customer experience.

The role requires on-site availability, physical ability to lift up to 25 pounds solo (50 with a team) and adherence to policies; forklift cert may be needed based on needs.

Qualifications

• Must be able to follow written directions and company policies.
• Availability to work on-site with varying shifts Monday through Saturday.
• Ability to lift 25 pounds alone, 50 pounds with a team lift.

Responsibilities

• Assist customers in finding items according to the racking system.
• Scan customers into the pick-up queue and out when merchandise leaves the warehouse.
• Provide customers with a great experience and service.
• Act as subject matter expert for all positions within the department.
• Ensure team members receive adequate training and meet goals.
• Communicate with the GM on escalated matters and disciplinary actions.
• Adjust, approve, and submit team timesheets; coordinate with supervisory team.
• May obtain forklift certification as required by business needs.

Skills

Customer-focused

Education

High school diploma or equivalent preferred

Tools

Forklift certification (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management St Peters, St Peters, MO, US

Salary Range: $42,000.00 To $43,000.00 Annually

REMOVAL TEAM LEAD

JOB TYPE AND CLASSIFICATION: Full-Time Salaried Non-Exempt

JOB OVERVIEW:

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The Removal Team Lead is a boots-on-the-ground supervisor who oversees a team of associates who serve our customers by assisting with picking up their items. Positions that report to the Removal Team Lead include scan-in/out, removal, and inventory. This position reports to the General Manager (GM).

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist customers in finding their items according to our racking system
• Scan customers into the pick-up queue, and then out when merchandise leaves the warehouse
• Provide each customer with a great experience
• Subject matter expert on all positions within the department
• Ensure that each team member receives adequate training
• Be responsible for the removal team to meet the goals necessary for company growth
• Communicate effectively with the GM on all matters that need to be escalated
• Adjust, approve, and submit team timesheets
• Determine , with the GM, any disciplinary action for policy violation, and deliver the message to the team member
• Provide input to the GM in the evaluation process
• Coordinate and communicate effectively with the supervisory team
• May be required to obtain and maintain a forklift certification based on business needs

QUALIFICATIONS:

• Availability to work on-site. Schedules may vary Monday through Saturday, depending on location, 8-hour shifts with a 30-minute lunch break, hours determined by workload and Management
• Must be able to lift 25 pounds alone, 50 pounds with a team lift
• Must be able to follow written directions and company policies
• High school diploma or equivalent preferred
• Must be customer-focused

BENEFITS:

• Healthcare after 60days of employment
• Weekly paychecks
• Employee credit each week to bid on our items after 60 days of employment
• 401(k) with employer match after 90 days of employment
• Employee Referral Program
• 13 days PTO after 90 days of employment

#MACRT

MAC.BID is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.