Remote Workforce Operations Leader

Jobgether; Oregon; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote within United States

Full-time salaried position

Health benefits start after 60 days

Dental benefits

Job summary

Jobgether is seeking a results-driven Workforce Operations Manager to lead staffing operations for a multi-state service organization. The role is fully remote with hours aligned to US East Coast, and involves managing a team of Staffing Liaisons to optimize caregiver utilization and service continuity.

You will analyze workforce data, forecast demand, and develop scalable workforce strategies in collaboration with clinical, onboarding, scheduling, and recruiting teams.

Qualifications

• At least 3 years of people management in healthcare or high-volume service.
• Proven track record leading teams toward KPIs and accountability targets.
• Experience in workforce planning, scheduling, capacity management or deployment.
• Recruiting or talent acquisition experience preferred in high-volume environments.
• Strong analytical capabilities with data-driven decision making.
• Experience with KPIs, dashboards, forecasts and performance reports.

Responsibilities

• Lead and coach a team of Staffing Liaisons across multiple states.
• Develop workforce planning and capacity management to optimize caregiver utilization.
• Analyze workforce data to identify trends and improvement opportunities.
• Establish KPIs, dashboards, forecasts, and reporting tools for data-driven decisions.
• Translate client staffing demand into recruiting and workforce requirements.
• Collaborate with Clinical Operations, Onboarding, Scheduling, Recruiting and other teams.
• Monitor staffing performance and implement improvement plans.
• Set performance expectations and development objectives for the team.
• Identify bottlenecks and drive scalable improvements in processes.
• Optimize workflows and technology use across markets.

Skills

People management

Staffing optimization

Data analytics

Forecasting

KPIs & dashboards

Communication

Education

Bachelor's degree in Business/Operations/Healthcare Administration or related

Tools

Workforce management systems

Scheduling platforms

CRM tools

Reporting applications

Job description

Jobgether is seeking a results-driven Workforce Operations Manager to lead staffing operations for a multi-state service organization. The role is fully remote with hours aligned to US East Coast, and involves managing a team of Staffing Liaisons to optimize caregiver utilization and service continuity.

You will analyze workforce data, forecast demand, and develop scalable workforce strategies in collaboration with clinical, onboarding, scheduling, and recruiting teams.