Remote Workflow Coordinator — Trello & Excel Focus

Sales Match; Cleveland (OH); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote work from home in Ohio

Structured onboarding and guided Trell

Regular check-ins with operations team

Health coverage and 401(k)

Bonus opportunities

Job summary

Sales Match is hiring a Workflow Coordination Associate to support operations with clear handoffs and accurate task updates. This fully remote role operates from Ohio and involves coordinating requests, owners, and timelines to keep work moving smoothly.

You will use Trello and Excel to track queue status, ensure complete task descriptions, and escalate issues to the operations team lead. The position requires a 40-hour week with varying shifts and times.

Qualifications

• High school diploma or equivalent is required or preferred.
• No prior experience required; related experience in operations support or administrative coordination is a plus.
• Familiarity with task boards and spreadsheets and updating fields, sorting entries, checking dates, and using a shared naming convention.

Responsibilities

• Review incoming requests from shared queues and email, identify the desired outcome, and ensure task descriptions have required information to start.
• Record request details, owners, target dates, and stages in a project management tool (e.g., Trello) following conventions.
• Check requests for missing details or duplicates and request clarification before routing.
• Route complete requests to the appropriate task owner using established guidelines; escalate as needed.
• Maintain Kanban board stages and ensure status reflects actual progress, not assumptions.

Skills

Task tracking

Workflow coordination

Clear written communication

Attention to detail

Basic computer literacy

Education

High school diploma or equivalent

Tools

Trello

Microsoft Excel

Job description

Sales Match is hiring a Workflow Coordination Associate to support operations with clear handoffs and accurate task updates. This fully remote role operates from Ohio and involves coordinating requests, owners, and timelines to keep work moving smoothly.

You will use Trello and Excel to track queue status, ensure complete task descriptions, and escalate issues to the operations team lead. The position requires a 40-hour week with varying shifts and times.