Remote Workers' Compensation Claims Supervisor

Gallagher Bassett; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Gallagher Bassett is seeking an experienced leader to supervise a Workers' Compensation claims team. The role supports a remote work arrangement with a focus on coaching, process improvement, and delivering high-quality claims handling across jurisdictions.

The ideal candidate brings 10+ years of claims experience, proper state licensure, and a deep understanding of team functions to drive performance and client outcomes.

Qualifications

• High School Diploma required
• 10+ years of related claims experience
• Licensed/certified in all states where claims are handled
• Knowledge of all team member related functions

Responsibilities

• Supervise a Workers' Compensation claims team with varied caseloads to ensure quality and efficiency.
• Guide claims team to follow Gallagher Bassett Best Practices.
• Oversee talent development: hiring, training, and performance improvement.
• Define team goals, monitor performance, and manage workloads for optimal efficiency.
• Leverage Gallagher's technology to improve team productivity and service quality.
• Communicate with clients, carriers, and brokers professionally and proactively.
• Identify coaching opportunities and position team members for growth.

Skills

Leadership

People management

Communication

Education

Bachelor's degree

Job description

Gallagher Bassett is seeking an experienced leader to supervise a Workers' Compensation claims team. The role supports a remote work arrangement with a focus on coaching, process improvement, and delivering high-quality claims handling across jurisdictions.

The ideal candidate brings 10+ years of claims experience, proper state licensure, and a deep understanding of team functions to drive performance and client outcomes.