Remote Workers' Compensation Claims Specialist I

Zurich NA; New York (NY); Hybrid; USD 50,000 - 81,000; Full time

Job summary

Zurich North America is seeking a Workers' Compensation Claims Specialist I to support the Northeast region. The role offers a hybrid schedule from Parsippany or Boston, or a fully remote option based in approved states.

The candidate will handle low-to-moderate exposure Workman’s Compensation claims, ensuring timely, customer-centric service while applying coverage knowledge and negotiation skills within authority limits.

Qualifications

• Bachelor's degree or equivalent with 2+ years in claims/insurance.
• Licensure as adjuster or ability to obtain license(s).
• Knowledge of insurance regulations and markets.

Responsibilities

• Document claims file with accurate data per best practices.
• Analyze facts to determine liability and coverage.
• Develop case strategy and estimate claim value within authority.
• Negotiate settlements and meet quality standards.

Skills

Negotiation

Analytical skills

Communication

Customer service

Judgment

Education

Bachelor's Degree

High School Diploma or Equivalent

Zurich Claims Training Program

Tools

Microsoft Office

Job description

Zurich North America is seeking a Workers' Compensation Claims Specialist I to support the Northeast region. The role offers a hybrid schedule from Parsippany or Boston, or a fully remote option based in approved states.

The candidate will handle low-to-moderate exposure Workman’s Compensation claims, ensuring timely, customer-centric service while applying coverage knowledge and negotiation skills within authority limits.