Hybrid Workers' Compensation Claims Specialist I (Remote)

Zurich NA; Augusta (ME); Hybrid; USD 50,000 - 81,000; Full time

Job summary

Zurich North America is seeking a Workers Compensation Claims Specialist I for the North East Region. The role supports hybrid work from Parsippany or Boston offices, or fully remote in multiple states across the U.S., handling low-to-moderate exposure Workman’s Compensation claims.

You will document claims, determine liability and coverage, strategize case resolutions, set reserves, assess damages, negotiate settlements, and maintain quality standards within authority limits.

Qualifications

• Bachelor’s degree and 2+ years in Claims/Insurance OR
• Zurich Certified Insurance Apprentice with 2+ years in Claims/Insurance OR
• High School Diploma or equivalent with 4+ years in Claims/Insurance OR
• Zurich Claims Training Program completed with 2+ years in Claims/Insurance

Responsibilities

• Document claims file by updating data in line with best practices for commercial line claims of moderate to high exposure.
• Glean facts, analyze coverage, determine liability and policy verification.
• Develop case strategy and evaluation, escalate issues as needed for timely resolutions.
• Establish reserves within authority, estimate damages and review claims throughout the cycle.
• Negotiate settlements within authority limits and ensure adherence to quality standards.

Skills

Excellent communication skills

Analytical skills

Insurance knowledge

Education

Bachelor's degree

Zurich Certified Insurance Apprentice

High School Diploma

Zurich Claims Training Program

Tools

Microsoft Office

Job description

Zurich North America is seeking a Workers Compensation Claims Specialist I for the North East Region. The role supports hybrid work from Parsippany or Boston offices, or fully remote in multiple states across the U.S., handling low-to-moderate exposure Workman’s Compensation claims.

You will document claims, determine liability and coverage, strategize case resolutions, set reserves, assess damages, negotiate settlements, and maintain quality standards within authority limits.