Remote Workers' Comp Quality Lead

Gallagher Bassett; Rolling Meadows (IL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical/dental/vision plans begin day

Life and accident insurance

401(k) and Roth options

HSA and FSA accounts

Educational expense reimbursement

Paid parental leave

Digital mental health services

Job summary

Gallagher Bassett is seeking a lead/senior claims supervisor with extensive Workers' Compensation experience to drive audits, performance metrics, and client service. The role emphasizes process optimization, cross-functional collaboration, and leadership across claims teams in a remote-capable setting.

Ideal candidates bring 7+ years WC claims experience, auditing background, and strong leadership. A bachelor’s degree is preferred and the company offers extensive benefits and flexible hours.

Qualifications

• 7+ years related Worker's Compensation claims experience (medical and indemnity).
• Previous auditing experience.
• Strong process management and direct leadership skills.
• Ability to interact professionally with all levels of claims management.

Responsibilities

• Lead or supervise workers' compensation claims teams and audits.
• Engineer client audits, monitor performance metrics, and provide training.
• Develop processes to ensure client/broker/carrier expectations compliance.
• Oversee resources, prepare executive and oversight reports, and review branch processes.

Skills

Claims background

Auditing experience

Process management

Interpersonal with claims mgmt levels

Education

High School Diploma

Bachelor’s Degree

Job description

Gallagher Bassett is seeking a lead/senior claims supervisor with extensive Workers' Compensation experience to drive audits, performance metrics, and client service. The role emphasizes process optimization, cross-functional collaboration, and leadership across claims teams in a remote-capable setting.

Ideal candidates bring 7+ years WC claims experience, auditing background, and strong leadership. A bachelor’s degree is preferred and the company offers extensive benefits and flexible hours.