Remote Workers' Comp Claims Specialist (Northeast)

First Roles; Somerville (MA); A distancia; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Liberty Mutual is seeking Workers' Compensation Claims Specialists to manage a Northeast remote caseload. Responsibilities include evaluating compensability, conducting investigations, and negotiating settlements while maintaining client relationships.

The role emphasizes training, compliance, and collaboration with claimants, policyholders, attorneys, and partners. A bachelor’s degree or equivalent is preferred, with licensing potentially required in some states.

Formación

• Bachelor's degree or equivalent required.
• Strong interpersonal, analytical and negotiation abilities.
• Experience in claims, insurance or customer service preferred.
• Licensing may be required in some states.

Responsabilidades

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assess actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.
• Effective interpersonal, analytical and negotiation abilities required
• Ability to provide information in a clear, concise manner with an appropriate level of detail
• Demonstrated ability to build and maintain effective relationships
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred

Conocimientos

Interpersonal skills

Analytical skills

Negotiation

Relationship building

Educación

Bachelor's degree or equivalent

Descripción del empleo

Liberty Mutual is seeking Workers' Compensation Claims Specialists to manage a Northeast remote caseload. Responsibilities include evaluating compensability, conducting investigations, and negotiating settlements while maintaining client relationships.

The role emphasizes training, compliance, and collaboration with claimants, policyholders, attorneys, and partners. A bachelor’s degree or equivalent is preferred, with licensing potentially required in some states.