Remote Warranty Claims Specialist - Service Parts

Canon USA & Affiliates; Santa Fe (NM); Remote; USD 50,000 - 81,000; Full time

Job summary

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, seeks a Warranty Specialist - Service Parts to manage warranty claims for service parts from a remote home office within the USA.

The role covers entitlements, reimbursements, vendor timely filings, and reporting, with a focus on accuracy and cross-functional collaboration with Finance and CMSU dealers.

Minimum 2 years experience; bachelor's degree preferred; salary range $50,000–$80,500 DOE.

Qualifications

• 2 years experience in a service parts or logistics environment and dealing with vendor warranty claims.
• Preferred: 5 years experience in a service parts or logistics environment and dealing with vendor warranty claims.
• Preferred Education: Bachelor's degree (4-year).

Responsibilities

• Manage all warranty entitlements and claims with CMSU vendors.
• Track $16M in warranty claim reimbursements and 3,000+ transactions annually.
• File warranty claims within required vendor time limits and maintain entitlement database.
• Coordinate with Finance to reconcile warranty receivable accounts and open claims.
• Publish monthly warranty reports and support dealer warranty returns.

Skills

Warranty claims

Logistics coordination

Data entry accuracy

Education

Bachelor's Degree

Job description

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, seeks a Warranty Specialist - Service Parts to manage warranty claims for service parts from a remote home office within the USA.

The role covers entitlements, reimbursements, vendor timely filings, and reporting, with a focus on accuracy and cross-functional collaboration with Finance and CMSU dealers.

Minimum 2 years experience; bachelor's degree preferred; salary range $50,000–$80,500 DOE.