Remote Warranty Claims Specialist – Service Parts

Canon USA & Affiliates; Austin (TX); Remote; USD 50,000 - 81,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist for Service Parts. The role is remote within the USA and handles all warranty claims related to service parts, with accountability for annual reimbursement and a large volume of transactions.

The ideal candidate has 2 years of experience in service parts or logistics warranty claims and a Bachelor's degree. The position offers a competitive salary and benefits package and requires coordinating with finance and CMSU vendors.

Qualifications

• 2 years Experience in a service parts or logistics environment and dealing with vendor warranty claims.
• Preferred Education: 4 Year Bachelor's Degree.

Responsibilities

• Ensure that all warranty entitlements from CMSU vendors are claimed.
• Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.
• Ensure that all billings that occur are verified for warranty entitlements.
• File warranty claims within the vendor set time limit.
• Maintain a warranty database on all warranty entitlements.
• Ensure the timely return of defective warranty parts to the vendor.
• Ensure that all replacement parts or financial credits are received in a timely manner.
• Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.
• Manage the warranty returns process as it applies to CMSU dealers.
• Publish monthly reports.

Skills

Warranty claims experience

Logistics experience

Vendor relationships

Education

Bachelor's Degree

Job description

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist for Service Parts. The role is remote within the USA and handles all warranty claims related to service parts, with accountability for annual reimbursement and a large volume of transactions.

The ideal candidate has 2 years of experience in service parts or logistics warranty claims and a Bachelor's degree. The position offers a competitive salary and benefits package and requires coordinating with finance and CMSU vendors.