Remote Warranty Claims Specialist – Service Parts

Canon USA & Affiliates; Columbus (OH); À distance; USD 50 000 - 81 000; Plein temps

Résumé du poste

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist - Service Parts (Remote) to manage the warranty claim process for service parts nationwide. This home-office role supports entitlements, billing verification, and a centralized warranty database.

The candidate will file claims, publish monthly reports, and coordinate with Finance to ensure receivables align with open claims. Bachelor’s degree and service parts or logistics experience are preferred; salary ranges

Qualifications

• 2 years experience in a service parts or logistics environment handling vendor warranty claims.
• Preferred: 5 years experience in a service parts or logistics environment and dealing with vendor warranty claim.
• Preferred Education: 4 Year Bachelor's Degree.
• Pay Information: Min $50,000 to $80,500 DOE.

Responsabilités

• Ensure that all warranty entitlements from CMSU vendors are claimed.
• Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.
• Ensure that all billings that occur are verified for warranty entitlements.
• File warranty claims within the vendor set time limit.
• Maintain a warranty database on all warranty entitlements.
• Ensure the timely return of defective warranty parts to the vendor.
• Ensure that all replacement parts or financial credits are received in a timely manner.
• Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.
• Manage the warranty returns process as it applies to CMSU dealers.
• Publish monthly reports.
• Personal contacts are routine with several sections, departments or divisions or require close collaboration with other members of the same section, department or division.
• Supervisor managed; activities are governed by departmental and/or company rules and procedures, schedules are monitored.
• Position duties involve making frequent decisions and frequent recommendations.

Connaissances

Vendor warranty claims

Logistics coordination

Formation

Bachelor's Degree

Description du poste

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist - Service Parts (Remote) to manage the warranty claim process for service parts nationwide. This home-office role supports entitlements, billing verification, and a centralized warranty database.

The candidate will file claims, publish monthly reports, and coordinate with Finance to ensure receivables align with open claims. Bachelor’s degree and service parts or logistics experience are preferred; salary ranges