Remote VP, Utilities: Client Solutions & Growth

ResultsCX; Town of Florida (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

ResultsCX is seeking an accomplished VP, Client Solutions - Utilities to drive growth, client value, and operational excellence. You will develop scalable relationships with C-level leaders in Utilities and own strategies to achieve pipeline and revenue targets with innovative solutions.

Lead end-to-end opportunity management, deliver compelling value proposals, collaborate with internal teams to improve delivery, and negotiate favorable contracts.

Qualifications

• 10+ years in client-facing, enterprise account management with C-level Utilities clients.
• Proven track record of coaching teams to exceed goals.
• Strong financial and strategic planning experience with large Utilities clients.
• Excellent relationship-building and strategic client development.
• Experience with customer experience call centers or BPO is a plus.
• Willingness to travel at least 50%.

Responsibilities

• Cultivate value-based relationships with client stakeholders to identify opportunities and decision makers.
• Maintain a consistent pipeline across portfolio aligned with annual targets.
• Create, deliver, and present proposals that demonstrate value.
• Lead strategic sessions and provide thought leadership.
• Collaborate with internal teams to improve delivery and renewals.
• Negotiate contracts and renewals to ensure favorable terms.
• Track forecasts and provide analyses on client performance.
• Develop strategic growth plans with revenue projections.
• Drive new initiatives to extend offerings and capabilities.
• Stay informed on market trends and competitive threats.

Skills

Enterprise account management

C-level relationship building

Strategic planning

Negotiation

Sales forecasting

Team leadership

Job description

ResultsCX is seeking an accomplished VP, Client Solutions - Utilities to drive growth, client value, and operational excellence. You will develop scalable relationships with C-level leaders in Utilities and own strategies to achieve pipeline and revenue targets with innovative solutions.

Lead end-to-end opportunity management, deliver compelling value proposals, collaborate with internal teams to improve delivery, and negotiate favorable contracts.