Remote VP of Client Services & Growth

Businessolver; United States; Remote; USD 150,000 - 215,000; Full time

Benefits offered by this job

Annual incentive plan

Comprehensive benefits package

Job summary

Businessolver is seeking a VP Client Services in the United States to lead client service delivery across teams, partner with executives, and drive client delight. You will set growth and retention strategy, coach leaders, and oversee renewals while managing budgets and P&L to ensure sustained revenue.

The role requires 8+ years in benefits administration, strong leadership, and excellent communication skills to align internal teams with client needs and market demands.

Qualifications

• Bachelor’s degree and relevant experience.
• 8+ years in benefit administration with brokers, carriers and clients.
• Strong people management and team leadership.
• Experience coaching leaders to lead!
• Financial management of large budgets.
• Strategic, analytical thinker able to drive plans.
• Excellent communication to spur client and employee delight.
• Ability to grow and sustain client relationships.
• Adaptable, solution-focused problem solver.

Responsibilities

• Ensure timely, accurate and delightful service delivery to clients.
• Provide direction and guidance to team members, including annual growth strategy.
• Conduct strategic business reviews with clients and act as executive sponsor.
• Evaluate operational metrics to identify trends and risks.
• Support renewal strategies to drive revenue growth.
• Manage P&L across teams and report to the executive team monthly.
• Analyze KPIs to adjust strategy for results.
• Drive employee delight through coaching and development.
• Manage projects for consistent client delivery.
• Escalation point for service issues.

Skills

People management

Strategic planning

Communication skills

Financial management

Client relationships

Analytical skills

Problem solving

Team leadership

Budget management

Adaptability

Education

Bachelor’s degree

Job description

Businessolver is seeking a VP Client Services in the United States to lead client service delivery across teams, partner with executives, and drive client delight. You will set growth and retention strategy, coach leaders, and oversee renewals while managing budgets and P&L to ensure sustained revenue.

The role requires 8+ years in benefits administration, strong leadership, and excellent communication skills to align internal teams with client needs and market demands.