MCI Careers is seeking Call Center Representatives to support their 'Get Out the Vote' initiative. This role involves making outbound calls to encourage voter turnout for the presidential election. Candidates must be 18+, have a high school diploma, excellent communication skills, and a reliable internet connection. The position offers the opportunity to work in a dynamic environment focused on customer service, with flexible hours and various rewards and incentives for performance.
Qualifications
Must be 18 years of age or older.
Experience with data-entry utilizing a computer.
Ability to type swiftly and accurately (20+ words a minute).
Wired, high-speed internet connection required.
Responsibilities
Handle inbound and outbound contacts in a courteous manner.
Listen to customers and resolve their issues.
Accurately document and process customer claims.
Attend meetings and training to stay up to date.
Skills
Excellent communication skills
Customer service orientation
Organizational skills
Problem-solving skills
Ability to multitask
Education
High school diploma or equivalent
Tools
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Job description
MCI Careers is seeking Call Center Representatives to support their 'Get Out the Vote' initiative. This role involves making outbound calls to encourage voter turnout for the presidential election. Candidates must be 18+, have a high school diploma, excellent communication skills, and a reliable internet connection. The position offers the opportunity to work in a dynamic environment focused on customer service, with flexible hours and various rewards and incentives for performance.