Entry-Level Voter Outreach Call Center Rep

MCI; Missouri; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI Careers is seeking Call Center Representatives to support our Get Out the Vote initiative. This role involves making outbound calls to encourage voter turnout. Applicants should have a high school diploma and fluency in English, along with strong organizational and communication skills.

The position offers comprehensive health benefits, PTO, and incentives. Ideal candidates are reliable and customer-oriented. Full-time employees benefit from various perks and a supportive work environment.

Qualifications

• Must be 18 years of age or older.
• Experience with data entry using a computer.
• Ability to type swiftly and accurately (20+ words per minute).
• Reliable with the ability to maintain regular attendance.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Listen to customers and resolve their issues.
• Accurately document customer claims in the systems.
• Comply with all required scripts and policies.
• Attend training and stay updated on program knowledge.

Skills

Customer service orientation

Excellent organizational skills

Fluent English

Ability to evaluate and troubleshoot issues

Conflict resolution skills

Ability to multi-task

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is seeking Call Center Representatives to support our Get Out the Vote initiative. This role involves making outbound calls to encourage voter turnout. Applicants should have a high school diploma and fluency in English, along with strong organizational and communication skills.

The position offers comprehensive health benefits, PTO, and incentives. Ideal candidates are reliable and customer-oriented. Full-time employees benefit from various perks and a supportive work environment.