Remote Voter Outreach Specialist

MCI Careers; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI Careers is looking for Call Center Representatives to support the "Get Out the Vote" initiative. Your key responsibilities will include making outbound calls to encourage voter turnout for the presidential election and ensuring customer satisfaction through effective communication.

The role requires excellent communication skills, a high school diploma, and a commitment to reliable attendance. The company offers competitive compensation, paid time off, and various health benefits.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Wired high-speed internet connection required.
• Typing speed of 20+ words a minute.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Understand customer needs and resolve issues.
• Research information and coordinate with departments.
• Document and process customer claims accurately.
• Follow scripts and policies during calls.

Skills

Excellent communication skills

Organizational skills

Customer service orientation

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is looking for Call Center Representatives to support the "Get Out the Vote" initiative. Your key responsibilities will include making outbound calls to encourage voter turnout for the presidential election and ensuring customer satisfaction through effective communication.

The role requires excellent communication skills, a high school diploma, and a commitment to reliable attendance. The company offers competitive compensation, paid time off, and various health benefits.