Remote Voter Outreach Call Center Agent (Entry Level)

MCI; Frankfort (KY); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI is looking for Call Center Representatives to support the "Get Out the Vote" initiative. This position is remote and involves making outbound calls to encourage voter turnout for the presidential election.

Ideal candidates should have excellent communication skills, be reliable, and have a high school diploma or equivalent. This role offers flexible work and requires a strong customer service orientation, with opportunities for growth and incentives.

Qualifications

• Must be 18 years of age or older.
• Ability to read and speak English fluently.
• Experience with data entry utilizing a computer.
• Have a wired, high-speed internet connection.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Resolve customer issues effectively and professionally.
• Document and process customer claims in necessary systems.
• Attend meetings and training to stay updated on processes.

Skills

Excellent communication skills

Organizational skills

Conflict resolution

Customer service orientation

Ability to type quickly

Technical support skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is looking for Call Center Representatives to support the "Get Out the Vote" initiative. This position is remote and involves making outbound calls to encourage voter turnout for the presidential election.

Ideal candidates should have excellent communication skills, be reliable, and have a high school diploma or equivalent. This role offers flexible work and requires a strong customer service orientation, with opportunities for growth and incentives.